Job Description
Are you looking for a flexible opportunity in the heart of Houston? We are currently seeking dedicated Part-Time Customer Service Representatives to join our dynamic team. If you are eager to start immediately and thrive in a fast-paced environment, we want to hear from you!
As a key member of our support team, you will be the face of our brand, ensuring our clients receive the top-tier service they deserve. We offer a competitive hourly wage, flexible scheduling, and a supportive work culture.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer complaints and issues efficiently while maintaining high satisfaction rates.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the sales and logistics teams to ensure seamless operations.
- Update customer records and maintain detailed documentation of all interactions.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous customer service experience is a plus but not mandatory for immediate hires.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid setting.
- Must be available to work weekends or evenings as needed.