Job Description
We are seeking a dedicated and energetic Part-Time Customer Service Representative to join our growing team in Indianapolis, IN. If you are looking for a flexible opportunity to start this week and make a real impact, this is the role for you.
At IndyTech Solutions, we pride ourselves on delivering exceptional service to our clients. In this position, you will be the face of our brand, ensuring our customers receive the support they need to succeed. You will work in a dynamic environment that values collaboration, professional growth, and a customer-first mindset.
Why Join Us?
- Immediate start available for qualified candidates.
- Flexible scheduling to fit your lifestyle.
- Competitive hourly pay and performance bonuses.
- Comprehensive training and mentorship programs.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Resolve complex customer issues and escalate tickets when necessary to ensure satisfaction.
- Maintain accurate and up-to-date customer records in our CRM database.
- Assist with order processing, returns, and product information requests.
- Collaborate with the sales and technical teams to improve service protocols.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus, but we welcome recent graduates.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently and manage time effectively.
- Willingness to start immediately.