Job Description
Are you looking for a flexible schedule that fits around your life? Metro Retail Solutions is hiring immediately for enthusiastic Part-Time Customer Service Representatives in Louisville, KY.
We are dedicated to providing exceptional service to our community and are looking for motivated individuals to join our team. Whether you are a student, a parent, or simply looking for a side hustle, we offer a supportive environment with opportunities for growth. No prior experience is required—we provide comprehensive training to get you started on your new career path.
Why Join Us?
- Flexible scheduling to work around your needs.
- Competitive hourly pay starting at $16.00.
- Immediate start dates available for qualified candidates.
- Positive and inclusive team culture.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Handle inbound and outbound phone calls with a professional and empathetic tone.
- Process transactions accurately using our Point of Sale (POS) systems.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Collaborate with team members to maintain a clean, organized, and welcoming store environment.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or equivalent is preferred but not strictly required.
- Strong verbal communication skills with the ability to listen actively.
- Basic computer literacy and typing proficiency.
- A reliable internet connection and a quiet workspace are essential for remote/hybrid support roles.
- Ability to work part-time hours, including weekends and evenings.
- A positive attitude and a genuine desire to help others.