Job Description
Join our vibrant team at Urban Brews Coffee Co. and become the heart of our Portland community! We're seeking enthusiastic Part-Time Customer Experience Specialists to deliver exceptional service immediately. Perfect for students, creatives, or anyone seeking flexible hours in a dynamic environment. Enjoy competitive pay, free premium coffee, and a supportive culture where your passion shines.
Responsibilities
- Deliver exceptional customer service with genuine warmth and product knowledge
- Prepare and serve specialty coffee drinks with precision and artistry
- Operate POS systems efficiently while maintaining cash handling accuracy
- Maintain pristine store cleanliness and organized inventory levels
- Collaborate with team members during peak hours to ensure seamless operations
- Actively promote loyalty programs and seasonal promotions
- Resolve customer inquiries with professionalism and creativity
Qualifications
- 1+ years in customer service or food/beverage industry preferred
- Basic cash handling and POS system experience
- Flexible availability including weekends and holidays
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Passion for coffee and local community engagement
- Reliable transportation to downtown Portland location
- Food Handler's Certificate (or willingness to obtain)