Job Description
Are you ready to join a dynamic team? San Diego TechHub is urgently hiring a Night Shift IT Support Specialist to maintain our critical infrastructure. If you thrive in a fast-paced environment and enjoy solving complex technical puzzles, we want to hear from you.
Work in the heart of San Diego, enjoying the city’s vibrant night culture while providing essential 24/7 technical support to our global clients. This is a fantastic opportunity for career growth with comprehensive benefits.
Responsibilities
- Monitor System Health: Proactively monitor servers, networks, and endpoints to ensure 99.9% uptime during night hours.
- Troubleshoot & Resolve: Diagnose and resolve hardware and software issues for internal staff using remote tools and on-site support.
- Incident Management: Manage and prioritize helpdesk tickets with urgency and precision.
- Security Compliance: Enforce security protocols and conduct nightly vulnerability scans to protect company assets.
- Hardware Maintenance: Perform routine checks on printers, laptops, and peripheral devices.
Qualifications
- Experience: 2+ years of IT support or Helpdesk experience.
- Availability: Must be willing to work rotating night shifts (e.g., 10:00 PM – 6:00 AM).
- Technical Skills: Proficiency in Windows 10/11 and Linux environments.
- Communication: Excellent verbal and written communication skills for remote support.
- Education: Associate’s degree in Computer Science or equivalent technical certification (A+, Network+).