Job Description
Are you a detail-oriented tech professional seeking a stable position with immediate start availability? CyberCore Technologies is actively hiring a Night Shift IT Support Specialist in San Diego, CA. Join our elite team and work in a secure, autonomous environment where your technical skills are the priority. If you want to start this week and build a career in a growing tech hub, this is your chance.
As a Night Shift Specialist, you will play a critical role in maintaining our 24/7 operational uptime. We offer a competitive benefits package, a quiet work environment, and opportunities for rapid career advancement.
As a Night Shift Specialist, you will play a critical role in maintaining our 24/7 operational uptime. We offer a competitive benefits package, a quiet work environment, and opportunities for rapid career advancement.
Responsibilities
- Monitor and troubleshoot network infrastructure and server systems during off-hours to ensure 99.9% uptime.
- Respond to and resolve IT support tickets escalated from day operations with high efficiency.
- Perform routine system backups, security patches, and software updates to maintain system integrity.
- Assist in the installation, configuration, and troubleshooting of hardware and software for remote users.
- Conduct nightly security audits and ensure compliance with internal data protection protocols.
- Maintain accurate documentation of all incidents and resolutions in the ticketing system.
- Collaborate with the day shift team to ensure seamless handover of critical issues.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience.
- Minimum of 2 years of experience in IT support, helpdesk, or system administration.
- Proven ability to work effectively during night shifts and weekends with a focus on autonomy.
- Strong knowledge of Windows and macOS operating systems and troubleshooting techniques.
- Excellent problem-solving skills and the ability to prioritize tasks in a fast-paced environment.
- Strong communication skills and a customer-centric approach to technical support.