Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking motivated entry-level IT Support Specialists to provide exceptional technical assistance to our growing client base in Oklahoma City. This is your opportunity to gain hands-on experience in network administration, system troubleshooting, and customer service while working with cutting-edge technology. No prior experience required – we provide comprehensive training!
Our collaborative environment offers rapid career progression, competitive benefits, and the chance to work on diverse projects. If you're passionate about technology and eager to learn, apply now to join our innovative team and make an immediate impact.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist with network setup, maintenance, and security protocols
- Document technical issues and resolutions using our ticketing system
- Collaborate with senior technicians on complex system deployments
- Conduct regular system updates and patch management
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Customer service-oriented mindset with patience
- Ability to work independently and in team environments
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation