Job Description
We are looking for a dynamic IT Support Specialist to join our growing team in San Jose, CA.
At Apex Tech Solutions, we understand the need for financial stability and flexibility. That is why we offer weekly paychecks and an immediate start date for qualified candidates.
In this role, you will be the first point of contact for our internal staff, ensuring our technology infrastructure runs smoothly.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues.
- Configure and troubleshoot workstations, printers, and network connectivity.
- Install, maintain, and update operating systems and applications.
- Assist in the management of user accounts, permissions, and security protocols.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior engineers to resolve complex technical challenges.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Experience with Microsoft Office Suite and Windows operating systems.
- Familiarity with network concepts (LAN, WAN, IP addressing) is a plus.
- Strong customer service and communication skills.
- Ability to work independently and troubleshoot problems effectively.
- Reliable transportation to the San Jose office.