Job Description
We are currently seeking a highly motivated IT Support Specialist to join our elite team in Virginia Beach, VA. This is an urgent hiring opportunity for a proactive problem solver who thrives in a fast-paced environment. If you are ready to kickstart your career with an immediate start date, we want to hear from you today.
At Apex Technical Services, we pride ourselves on delivering top-tier technical solutions to our clients. As part of our team, you will play a critical role in ensuring business continuity and employee satisfaction through exceptional technical support.
Responsibilities
- Provide Tier 1 and Tier 2 technical support via phone, email, and in-person.
- Diagnose and resolve complex hardware and software issues for end-users.
- Manage and maintain IT inventory and asset tracking systems.
- Configure and set up workstations, laptops, and mobile devices.
- Document technical resolutions and maintain a detailed ticketing system.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent experience.
- 1-3 years of professional experience in IT support or help desk roles.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Excellent communication skills and a customer-centric approach.
- Ability to work flexible hours and adapt to changing priorities.