Job Description
Start this week! We're urgently hiring an IT Support Specialist to join our dynamic team in Denver, CO. This immediate hire opportunity offers competitive pay, comprehensive benefits, and a chance to make an immediate impact. As a key member of our tech operations, you'll ensure seamless IT infrastructure across our growing organization. Join a forward-thinking company that values innovation and professional growth.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Manage helpdesk tickets with prompt resolution (SLA-driven)
- Deploy and configure workstations, laptops, and peripherals
- Implement security protocols and maintain compliance standards
- Document IT processes and create user training materials
- Collaborate with cross-functional teams on tech initiatives
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows 10/11, Active Directory, and Office 365
- Strong troubleshooting skills for network connectivity issues
- Experience with ticketing systems (ServiceNow preferred)
- Excellent communication and customer service abilities
- Ability to start immediately upon offer