Job Description
Immediate Opening for IT Support Specialist in Milwaukee! TechForce Solutions is urgently seeking a skilled professional to join our dynamic team. If you're ready to hit the ground running in a fast-paced environment, apply now and start your career transformation today!
We offer competitive compensation, comprehensive benefits, and a collaborative culture where innovation thrives. This is your chance to make an immediate impact while advancing your technical expertise.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Manage and resolve service tickets with SLA adherence
- Deploy and configure workstations, servers, and cloud infrastructure
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Monitor network security and implement best practices
- Train end-users on new technologies and systems
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Network+ or Security+ certification required
- Proficiency in Windows Server administration (2016/2019)
- Experience with Azure or AWS cloud services
- Strong troubleshooting skills for complex technical issues
- Excellent written and verbal communication abilities
- Ability to work independently with minimal supervision
- Valid Wisconsin driver's license for occasional site visits