Job Description
Are you looking for a flexible, immediate part-time opportunity in Wichita, KS?
Wichita Connect Solutions is currently seeking a motivated Part-Time Customer Service Representative to join our growing team. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!
As a vital member of our support team, you will be the first point of contact for our clients, ensuring their needs are met with precision and care.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints effectively to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately.
- Maintain and update customer records in the CRM database.
- Collaborate with the sales and operations teams to ensure seamless service delivery.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is a plus but not required (training provided).
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work flexible hours, including evenings and weekends as needed.