Job Description
We are hiring immediately for a dynamic IT Support Specialist role in San Antonio, TX. Join a forward-thinking team where your technical expertise will drive efficiency and innovation. If you are looking for a fast-paced environment with immediate start opportunities, this is the perfect place for you.
Why Join Us?
- Immediate Start: Start making an impact within days of applying.
- Competitive Pay: Attractive salary range with performance bonuses.
- Modern Technology: Work with the latest hardware and software stack.
Apex Systems is dedicated to providing top-tier talent solutions and values diversity in our workforce. Don't miss this chance to advance your career in a thriving Texas city.
Responsibilities
- Provide tier 2 technical support for hardware and software issues, ensuring rapid resolution.
- Manage and troubleshoot local area networks (LAN), wide area networks (WAN), and security systems.
- Perform system administration tasks including user account management, software deployment, and patch management.
- Respond to help desk tickets and phone inquiries in a professional and timely manner.
- Collaborate with the IT team to implement new technology solutions and improve existing workflows.
- Document all technical issues, resolutions, and procedures for future reference.
Qualifications
- Associate degree or certification in Information Technology (CompTIA A+ preferred).
- Minimum of 2 years of experience in IT support, help desk, or a related technical field.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Excellent verbal and written communication skills to interact with non-technical staff.
- Ability to work independently and manage multiple priorities in a high-volume environment.
- Valid driver's license and willingness to travel to client sites if required.