Job Description
Immediate opportunity for IT Support Specialist in Denver! Join our dynamic team at TechFlow Solutions and hit the ground running in this urgent role. We need a tech-savvy professional to provide critical infrastructure support and ensure seamless operations for our growing client base. This position requires immediate availability and offers competitive compensation with rapid onboarding.
As a key member of our IT department, you'll be instrumental in maintaining system stability and user satisfaction. If you're ready to make an immediate impact in a fast-paced environment, apply today!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage and maintain Active Directory, VPN configurations, and cloud services
- Deploy and troubleshoot Windows 10/11 workstations and mobile devices
- Document IT processes, procedures, and incident reports
- Collaborate with vendors to resolve complex technical challenges
- Implement security protocols and maintain compliance standards
- Train employees on best practices for system usage
Qualifications
- 3+ years of hands-on IT support experience
- Expertise in Windows OS, Active Directory, and enterprise networking
- CompTIA Security+ or equivalent certification required
- Strong diagnostic and problem-solving abilities
- Experience with ServiceNow, Jira, or similar ticketing systems
- Ability to work independently with minimal supervision
- Valid Colorado driver's license and reliable transportation