Job Description
Join TechSolutions Inc. immediately! We're urgently hiring an IT Support Specialist to start within 48 hours in Sacramento, CA.
Are you a tech-savvy problem-solver ready to hit the ground running? This critical role requires immediate availability to support our growing team. You'll be the first point of contact for all IT infrastructure needs, ensuring seamless operations across our organization. With competitive pay and rapid onboarding, this is your chance to make an immediate impact in a dynamic environment.
Why Apply Now?
- Start immediately – no delays
- Competitive salary + benefits package
- Opportunity for growth in expanding tech company
- Modern office with cutting-edge equipment
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Manage user accounts and permissions in Active Directory
- Deploy and configure desktop/laptop systems
- Monitor and maintain network security protocols
- Document IT procedures and create knowledge base articles
- Collaborate with vendors for hardware/software procurement
- Conduct regular system backups and disaster recovery tests
- Support office AV equipment and video conferencing systems
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows 10/11 and macOS environments
- Strong knowledge of TCP/IP networking principles
- Experience with helpdesk ticketing systems (e.g., ServiceNow)
- Excellent troubleshooting and communication skills
- Ability to work independently with minimal supervision
- Valid California driver's license (for occasional off-site support)