Job Description
Join our dynamic team immediately! TechFlow Solutions is seeking a highly motivated IT Support Specialist to fill an urgent opening in our Tampa headquarters. This is a rare opportunity to start your career with a rapidly growing tech leader without delays. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment.
We're looking for a tech-savvy professional with a passion for problem-solving and customer service. You'll be the first point of contact for technical issues, ensuring seamless operations across our organization. If you're ready to hit the ground running and make an immediate impact, apply today!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage and maintain company IT infrastructure including servers and workstations
- Diagnose and resolve complex system problems with minimal supervision
- Document all IT processes and create knowledge base articles
- Collaborate with cross-functional teams to implement technology solutions
- Conduct regular system audits and security updates
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in a corporate environment
- CompTIA Network+ and Security+ certifications (or equivalent)
- Proficiency in Windows Server administration and Active Directory
- Strong troubleshooting skills with experience in virtualization (VMware)
- Excellent written and verbal communication abilities
- Ability to work under pressure and prioritize urgent tasks
- Relevant degree in IT or related field preferred