Job Description
Join our dynamic team in Oklahoma City and start working immediately! We're seeking a motivated Customer Service Specialist to support our clients during a critical expansion phase. This temporary position offers a fast-paced environment where you'll make an immediate impact while developing valuable skills.
Our ideal candidate thrives in high-energy settings and possesses exceptional communication abilities. Enjoy competitive pay, flexible scheduling, and the opportunity to convert to permanent status based on performance. Apply today to begin your career journey this week!
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and technical issues with first-call resolution
- Document interactions accurately in Salesforce CRM system
- Collaborate with technical team to escalate complex cases
- Maintain 95% customer satisfaction score
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with CRM platforms (Salesforce experience a plus)
- Excellent verbal and written communication skills
- Ability to multitask in fast-paced environment
- Must pass background check and drug screening
- Available to start immediately this week