Job Description
Join our dynamic team immediately! We're seeking a motivated Customer Service Specialist to support our rapidly growing operations. This urgent opening requires someone who can start within 48 hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Oklahoma City's thriving business district.
Why Apply Today?
• Immediate start opportunity
• Competitive hourly wage + performance bonuses
• Full benefits package (health/dental/vision)
• Career advancement potential
• Modern downtown office with free parking
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve customer inquiries and issues using CRM systems
- Process orders, returns, and service requests accurately
- Collaborate with sales and support teams to ensure seamless service
- Maintain detailed customer interaction records in Salesforce
- Meet/exceed monthly performance metrics for quality and efficiency
- Participate in ongoing product training sessions
Qualifications
- Minimum 1 year customer service experience required
- Proficient with CRM software (Salesforce experience preferred)
- Exceptional verbal communication and problem-solving skills
- Ability to work flexible shifts including weekends
- High school diploma or equivalent (college degree a plus)
- Must pass background check and drug screening
- Available for immediate start within 48 hours
- Valid driver's license for occasional off-site duties