Job Description
Join Our Memphis Team Today! Memphis Express Services is urgently hiring motivated Customer Service Specialists to join our growing team. If you're a people person with a passion for excellence, this is your chance to start immediately. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Memphis. No experience necessary – we provide full training!
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve customer inquiries and concerns efficiently
- Process orders and maintain accurate records
- Collaborate with team members to achieve service goals
- Utilize CRM software to track interactions
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office Suite)
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Previous customer service experience preferred