Job Description
Join our dynamic team immediately! Wichita Solutions Group is seeking energetic Customer Service Representatives to support our rapid growth. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in the heart of Wichita. No experience necessary – we provide paid training!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve technical issues and process orders efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality