Job Description
Join our dynamic team immediately! Urban Connect Solutions is seeking passionate Customer Service Representatives to join our Chicago headquarters. This urgent opening requires immediate availability to start within 48 hours of offer acceptance. Enjoy a collaborative environment with competitive pay and growth opportunities.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with support teams for complex cases
- Maintain high customer satisfaction scores
- Process transactions and updates
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication skills
- Proficient with Microsoft Office Suite
- Ability to work flexible hours
- Immediate availability for in-office role