Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level Customer Service Representative! We're hiring immediately for motivated individuals in San Jose, CA – no prior experience required. If you're passionate about helping others and eager to grow in the tech industry, this is your opportunity. Enjoy competitive pay, comprehensive benefits, and paid training. Apply today and start your career journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge to provide accurate information
- Uphold company values and service standards in all interactions
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we provide full training
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient in basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Must be authorized to work in the US