Job Description
Ready to launch your career in tech without prior experience? Nexus Solutions is hiring enthusiastic entry-level Tech Support Specialists to start immediately! Join our dynamic team in the heart of San Francisco where you'll gain hands-on experience with cutting-edge systems while supporting Fortune 500 clients. We provide comprehensive paid training and a clear career path into cybersecurity or cloud infrastructure roles. This is your chance to break into the booming tech industry with zero experience required.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Document troubleshooting steps in ticketing systems
- Collaborate with senior engineers on complex resolutions
- Conduct device setups and configurations for new employees
- Participate in daily stand-up meetings and training sessions
- Assist with basic network diagnostics and security protocols
Qualifications
- No technical experience required – we train from scratch!
- High school diploma or equivalent required
- Strong problem-solving and communication skills
- Basic computer proficiency (email, browsers, document handling)
- Ability to learn quickly in fast-paced environments
- Valid work authorization in the United States