Job Description
Join our dynamic team as an Entry-Level Tech Support Specialist! No prior experience required – we provide comprehensive training to launch your career in Seattle's booming tech sector. This is your opportunity to start this week with a reputable company offering growth opportunities, competitive benefits, and a supportive work environment.
We're seeking motivated individuals with a passion for technology and customer service. If you're ready to start your professional journey immediately, apply today and join our innovative team!
Responsibilities
- Provide first-level technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues for clients
- Document troubleshooting steps and customer interactions
- Collaborate with senior technicians on complex issues
- Maintain accurate inventory of IT assets
- Conduct basic system updates and maintenance
- Participate in ongoing training programs
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Basic computer literacy and internet proficiency
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service mindset and patience
- Willingness to learn new technologies
- Reliable transportation to downtown Seattle office