Job Description
Join Our Team: Entry Level IT Support Specialist (Urgent Hiring)
We are urgently hiring motivated individuals to join our growing IT department in Oklahoma City, OK. This is a fantastic opportunity for recent graduates or career changers looking to break into the tech industry with no prior experience required.
We offer a competitive benefits package, comprehensive training, and a clear path for career advancement. If you have a passion for technology and a desire to learn, apply today!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist end-users with account setup, password resets, and system access.
- Monitor and maintain inventory of IT assets and equipment.
- Document technical procedures and support tickets in our ticketing system.
- Collaborate with senior engineers to resolve complex technical problems.
- Perform routine system updates and security patches.
Qualifications
- High school diploma or GED required (Bachelor's degree in Computer Science or IT is a plus).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Reliable internet connection and a dedicated workspace.