Job Description
Join Omaha Tech Innovations as an Entry-Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated individuals passionate about helping businesses thrive through technology solutions. This role offers hands-on experience with cutting-edge systems while providing critical support to our diverse client base. Our collaborative environment includes mentorship programs, professional development opportunities, and a culture that values innovation and growth. If you're ready to build your technical foundation in one of America's fastest-growing tech hubs, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate service logs
- Collaborate with senior technicians to resolve complex technical problems
- Assist with cybersecurity best practices implementation
- Support cloud-based applications and remote access solutions
- Participate in system upgrades and infrastructure projects
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification desired
- Enthusiasm for continuous learning and technology trends