Job Description
Join our dynamic IT team in Oklahoma City as an Entry-Level IT Support Specialist! We're urgently seeking passionate individuals ready to kickstart their careers in technology. This full-time role offers comprehensive training, competitive benefits, and rapid growth opportunities in a collaborative environment. If you're a problem-solver with a hunger to learn, apply now and become part of our innovation-driven culture!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with network connectivity, security protocols, and data backup processes
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and report potential vulnerabilities
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- CompTIA A+ certification or equivalent experience a plus
- Willingness to obtain industry certifications within 6 months