Job Description
Join our dynamic team as an Entry-Level IT Support Specialist at TechForward Solutions! We're urgently hiring motivated individuals passionate about technology to provide critical infrastructure support in Houston's thriving energy sector. This is your golden ticket to launch a rewarding career in IT with hands-on experience in network administration, cybersecurity, and cloud technologies. Enjoy comprehensive training, mentorship from industry experts, and a collaborative work environment in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktops, laptops, and peripherals
- Monitor system performance and troubleshoot technical issues
- Document IT procedures and maintain asset inventory
- Collaborate with cross-functional teams on technology implementations
- Assist with cybersecurity protocols and data protection measures
- Deliver exceptional customer service to internal stakeholders
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS, networking, and security principles
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation