Job Description
Join our dynamic tech team and kickstart your career in Dallas! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to begin this week. This is your chance to work with cutting-edge technology while receiving hands-on training from industry experts. Enjoy a collaborative environment, competitive benefits, and immediate start date for qualified candidates.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and in-person
- Install and configure computer systems, peripherals, and software
- Document technical issues and solutions in ticketing systems
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT staff on infrastructure projects
- Train users on new technology and software applications
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and hardware troubleshooting
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ certification a plus
- Ability to lift 30 lbs for equipment handling
- Valid driver's license (for occasional site visits)