Job Description
Join Detroit's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're hiring motivated individuals ready to launch their careers in a dynamic environment. No experience necessary – we provide comprehensive training to transform your passion for technology into professional expertise. Work with cutting-edge systems while supporting innovative projects that shape Detroit's digital future. Our collaborative culture celebrates fresh perspectives and offers rapid growth opportunities for dedicated team members. Start your journey this week and become part of Detroit's tech revolution!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network systems
- Assist users with troubleshooting, installations, and system configurations
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers to resolve complex technical issues
- Support cybersecurity initiatives and implement best practices
- Train end-users on new technologies and system updates
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of Windows, macOS, and networking principles
- Strong problem-solving abilities and customer service orientation
- Excellent communication skills and ability to explain technical concepts
- Willingness to learn and adapt to evolving technologies
- Valid driver's license and reliable transportation