Job Description
Join Tech Innovations Inc. and launch your tech career in Raleigh's thriving innovation hub! We're seeking passionate entry-level professionals to join our dynamic IT team. This immediate opening offers hands-on experience with cutting-edge systems while providing comprehensive training. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment in the heart of North Carolina's Research Triangle. Perfect for recent graduates or career changers eager to grow in technology!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 200+ employees
- Deploy and configure workstations, laptops, and mobile devices
- Monitor and maintain network infrastructure including firewalls and VPNs
- Document IT processes and create knowledge base articles
- Collaborate with vendors for hardware/software procurement
- Assist with cybersecurity best practices implementation
- Participate in cross-departmental tech initiatives
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment handling
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional off-site support