Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Wichita! We're urgently hiring motivated individuals to launch their tech careers with hands-on experience in cutting-edge environments. This role offers comprehensive training and growth opportunities within a supportive company culture. If you're passionate about technology and eager to learn, apply now to become part of Wichita's thriving tech community!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage user accounts and access permissions
- Install and configure computer systems and peripherals
- Document technical procedures and incident reports
- Collaborate with senior IT staff on complex troubleshooting
- Assist with network monitoring and maintenance tasks
- Deliver end-user training on company systems
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional off-site support
- Passion for continuous learning in technology