Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Oklahoma City. This is your chance to gain hands-on experience in a fast-paced environment while supporting cutting-edge technology initiatives. Our comprehensive training program ensures rapid skill development and career growth. Join us this week and become part of Oklahoma's thriving tech community!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network systems
- Assist employees with troubleshooting and resolving technical issues
- Document incidents, solutions, and asset inventory in ITSM systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
- Deliver user training on new technologies
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent knowledge
- Valid Oklahoma driver's license for occasional on-site support