Job Description
Join TechGrowth Solutions and launch your career in technology! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team starting this week. As a rapidly growing tech firm in Phoenix's innovation corridor, we provide hands-on training and a clear path to advancement. If you're passionate about problem-solving and eager to grow in a collaborative environment, this is your opportunity to make an immediate impact.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on network infrastructure projects
- Assist with cybersecurity protocols and data protection measures
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS and networking fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience or technical support background
- Quick learner with adaptability to new technologies