Job Description
Join InnovateTech Solutions and kickstart your career in technology! We're immediately hiring motivated Entry-Level IT Support Specialists to join our dynamic Oklahoma City team. No experience required – we provide comprehensive training and mentorship to help you grow. Enjoy competitive benefits, flexible work options, and a collaborative culture that values innovation and employee development. This is your chance to build foundational skills in network administration, cybersecurity, and system maintenance while working with cutting-edge technology. Apply today and become part of Oklahoma's fastest-growing tech hub!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols including password resets and access management
- Document IT procedures and maintain accurate asset inventory records
- Collaborate with senior IT staff on system upgrades and troubleshooting
- Deliver user training on company software and tools
- Monitor system performance and escalate critical issues appropriately
Qualifications
- High school diploma or equivalent; relevant certifications (A+, CompTIA) preferred
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license for occasional site visits