Job Description
Are you looking for a job that starts immediately? Meridian Tech Group is seeking a motivated Junior IT Support Specialist to join our dynamic team in Washington, DC. We are a fast-paced, innovative firm committed to excellence, and we are looking for entry-level talent to help us scale our IT infrastructure. No prior experience is required; we provide comprehensive training and mentorship for the right candidates.
As a Junior IT Support Specialist, you will be the first point of contact for our employees, ensuring our technology environment runs smoothly. This is an excellent opportunity to launch a career in information technology with a premium organization.
Responsibilities
- Provide tier-one technical support and troubleshooting for hardware and software issues.
- Log and manage incoming help desk tickets and requests efficiently.
- Install, configure, and troubleshoot desktops, laptops, printers, and peripheral devices.
- Assist in maintaining the company’s internal network and security protocols.
- Communicate technical solutions clearly to non-technical staff members.
- Participate in daily IT operations and ad-hoc technical projects.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT, Computer Science, or a related field is a plus.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Strong problem-solving skills and a logical approach to technical challenges.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Must be available to start immediately.