Job Description
Join our dynamic team in Wichita as an Entry-Level IT Support Specialist! We're urgently seeking motivated individuals to kickstart their tech career in a fast-paced environment. This role offers hands-on experience with cutting-edge technologies while supporting our organization's digital infrastructure. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid career growth. Don't miss this chance to launch your IT career in one of Kansas' most vibrant tech hubs!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist users with software applications and cloud-based tools
- Document incidents, resolutions, and asset inventory
- Collaborate with senior IT staff on system updates
- Participate in cybersecurity awareness initiatives
- Support office equipment maintenance and setup
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional site visits