Job Description
Launch Your Career in the Nation's Capital.
Are you a recent graduate eager to dive into the fast-paced world of Information Technology? Capitol Tech Solutions is actively seeking a motivated Entry Level IT Support Specialist to join our dynamic team in Washington, DC. This is your chance to work with cutting-edge technology while contributing to a mission-driven organization.
We are looking for individuals with a strong aptitude for learning and a passion for solving technical puzzles. As a new hire, you will receive comprehensive training and mentorship from industry experts.
Responsibilities
- Technical Troubleshooting: Diagnose and resolve hardware and software issues for internal staff, ensuring business continuity.
- System Administration: Assist in the setup, configuration, and maintenance of desktop environments, including Windows and macOS.
- Network Assistance: Support local area network (LAN) operations and troubleshoot connectivity problems.
- IT Asset Management: Maintain accurate records of inventory, software licenses, and equipment status.
- User Support: Provide exceptional customer service by answering help desk tickets and resolving inquiries promptly.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Technical Foundation: Basic understanding of operating systems, file systems, and computer hardware components.
- Communication: Excellent verbal and written communication skills with a focus on client service.
- Problem-Solving: Ability to analyze technical problems and implement effective solutions.
- Availability: Must be available to start immediately upon hiring.