Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to begin this week, offering comprehensive training and growth opportunities. Work with cutting-edge systems while providing essential technical support to clients across San Antonio. This is your chance to build foundational skills in a collaborative, fast-paced environment.
Responsibilities
- Provide desktop and network troubleshooting for internal and external clients
- Install, configure, and maintain hardware/software systems
- Document technical issues and solutions in ticketing systems
- Collaborate with senior engineers on complex technical projects
- Deliver user training on company systems and applications
- Monitor system performance and security protocols
- Assist with cloud infrastructure management
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience a plus
- CompTIA A+ certification desirable
- Valid Texas driver's license required