Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career in IT! We're seeking motivated Entry-Level IT Support Specialists to begin immediately in Fort Worth. This is your chance to gain hands-on experience with cutting-edge technology while supporting our clients' digital transformation. Enjoy competitive benefits, mentorship from industry experts, and a clear path to career advancement. Don't miss this opportunity to launch your tech career this week!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Document IT processes and maintain accurate incident records
- Collaborate with senior technicians to resolve complex problems
- Assist with system upgrades and security patch implementations
- Deliver exceptional customer service via phone, email, and in-person support
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience a plus
- Valid driver's license for occasional client site visits