Job Description
Are you looking for entry level jobs in Los Angeles, CA that offer immediate start dates? Nexus Digital Solutions is hiring a Junior IT Support Specialist to join our growing team starting this week!
We are seeking motivated individuals who are eager to kickstart their career in Information Technology. As a key member of our support team, you will be the first point of contact for internal employees, resolving technical issues and ensuring our systems run smoothly. This is a fantastic opportunity for recent graduates or career changers looking to break into the tech industry.
Why Apply?
- Start Immediately: Onboarding starts ASAP.
- No Experience Required: Full training provided.
- Growth Opportunities: Clear path to Senior SysAdmin roles.
Responsibilities
- Provide first-level technical support via phone and email for hardware and software issues.
- Assist in the deployment and setup of new workstations and peripherals.
- Monitor system performance and troubleshoot network connectivity issues.
- Maintain accurate records of incidents and resolutions in the ticketing system.
- Collaborate with the IT team to implement software updates and security patches.
Qualifications
- High school diploma or GED required.
- Familiarity with Windows 10/11 and Mac OS is a plus.
- Strong problem-solving skills and logical thinking.
- Excellent verbal and written communication skills.
- Willingness to learn and adapt to new technologies quickly.