Job Description
Join our dynamic team at Omaha Tech Innovations and kickstart your career in technology! We're urgently hiring motivated entry-level IT Support Specialists to deliver exceptional service to our growing client base. This is your chance to gain hands-on experience in a fast-paced environment with comprehensive training and mentorship. If you're passionate about problem-solving and eager to grow in the tech industry, apply today!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and network equipment
- Document incidents, solutions, and asset information in IT service management systems
- Collaborate with senior engineers to resolve complex technical problems
- Assist with cybersecurity best practices and system updates
- Train end-users on new technologies and software applications
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks effectively
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license required for occasional site visits