Job Description
Join New Orleans' premier hospitality team as an Entry-Level Guest Services Associate! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown location. This is your opportunity to launch your career in hospitality while immersing yourself in the city's unique culture. Full-time position with comprehensive training, flexible scheduling, and growth opportunities.
Responsibilities
- Welcome and assist guests with check-in/check-out processes
- Manage reservation systems and handle guest inquiries
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Resolve guest concerns with professionalism
- Conduct property tours and promote local attractions
- Maintain clean and organized lobby areas
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Willingness to learn hospitality protocols
- Customer service orientation
- Ability to stand for extended periods