Job Description
Are you ready to launch your career in a dynamic and supportive environment? Albuquerque Growth Partners is currently hiring immediately for entry-level Customer Support Representatives in Albuquerque, NM.
We believe in investing in our team members. Whether you are fresh out of school or looking for a career change, we provide comprehensive training and a clear path for advancement. Join a team that values your potential and offers the tools you need to succeed.
Why Apply?
- Immediate Start Dates Available
- Competitive Hourly Pay ($18 - $22/hr)
- Full Benefits Package (Health, Dental, Vision)
- Career Growth Opportunities
Don't wait—take the first step towards a rewarding career today.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Accurately enter and update customer information into our CRM database.
- Collaborate with team members to develop solutions to complex customer problems.
- Participate in daily training sessions to enhance product knowledge and soft skills.
- Identify trends in customer feedback to suggest process improvements.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills (30+ wpm).
- Strong verbal and written communication skills.
- A positive attitude and willingness to learn.
- Ability to work flexible shifts, including weekends and holidays.