Job Description
Are you ready to kickstart your career in a fast-paced, innovative environment? Apex Digital Solutions is hiring immediately for Entry Level Customer Success Representatives in Wichita, KS.
We are looking for passionate, motivated individuals who want to learn the ropes of client management and technical support. Whether you are a recent graduate or looking for a career change, we provide the tools, training, and mentorship you need to succeed. Join a team that values growth, integrity, and community impact.
Why Join Us?
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: $18 - $24/hour based on performance.
- Growth Opportunities: Clear pathways to management and specialized technical roles.
Don't just take a job—start a career. Apply today and become part of the Wichita workforce.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on high-quality service.
- Assist clients in troubleshooting technical issues and navigating our software platforms.
- Document customer interactions and feedback accurately in our CRM system.
- Identify opportunities to upsell or cross-sell relevant products and services to existing clients.
- Collaborate with the product and technical teams to resolve complex customer issues.
- Maintain a deep knowledge of our company's products, services, and policies.
- Conduct product demos and training sessions for new and existing clients.
Qualifications
- High School Diploma or GED required; Bachelor's degree preferred but not mandatory.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Ability to multi-task in a fast-paced, dynamic office environment.
- Problem-solving mindset with a patient and empathetic demeanor.
- Reliability and a strong desire to learn new technologies.
- Must be authorized to work in the United States.