Job Description
We're seeking an enthusiastic Part-Time Customer Service Specialist to join our dynamic team immediately! At Desert Oasis Solutions, we pride ourselves on delivering exceptional client experiences in Tucson's growing tech sector. This flexible role offers competitive pay and the opportunity to make a real impact while working with innovative solutions.
What We Offer:
- Competitive hourly wage ($15-$18)
- Flexible scheduling (20-25 hrs/week)
- Immediate start date
- Professional development opportunities
- Collaborative team environment
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve technical issues with empathy and efficiency
- Maintain detailed customer interaction records
- Collaborate with technical team for complex problem-solving
- Process orders and manage client accounts
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce experience a plus)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Flexible availability including evenings and weekends
- Valid driver's license (for occasional client visits)