Job Description
Ready to launch your career in Fort Worth? Fort Worth Innovations Group is hiring immediately for Entry-Level Customer Service Representatives. No experience required – we provide paid training!
Join our award-winning team and enjoy:
- Competitive hourly pay with weekly paychecks
- Comprehensive paid training program
- Flexible day/night shift options
- Health benefits after 60 days
- Growth opportunities into team lead positions
Be the first point of contact for our clients, resolve inquiries, and build lasting relationships. If you're motivated, coachable, and eager to start, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with support teams for complex cases
- Meet monthly performance targets
- Participate in bi-weekly training sessions
- Maintain positive customer satisfaction scores
- Adhere to company policies and procedures
Qualifications
- No experience necessary – training provided
- High school diploma or equivalent required
- Strong communication and listening skills
- Basic computer proficiency (MS Office)
- Ability to work in fast-paced environment
- Positive attitude with problem-solving mindset
- Must be available for immediate start
- Reliable transportation to downtown Fort Worth