Job Description
Join Omaha's fastest-growing customer service team! We're urgently hiring motivated individuals with no prior experience for our full-time entry-level positions. Our comprehensive training program will equip you with the skills needed to succeed in a dynamic environment. Enjoy competitive pay, flexible scheduling, and clear career advancement opportunities. Perfect for recent graduates or career changers looking to build their professional foundation in Omaha's thriving business district.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in bi-weekly performance reviews
- Adhere to company compliance and data security protocols
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (typing, email, MS Office)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- No previous experience necessary - training provided
- Reliable transportation to downtown Omaha location
- Must pass background check