Job Description
Ready to launch your career this week? Join our dynamic team at San Diego Solutions Group as an Entry-Level Customer Service Specialist. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. Perfect for recent graduates or career changers eager to develop professional skills in a thriving coastal city.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with exceptional professionalism
- Resolve billing, product, and service issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet daily performance metrics while maintaining high customer satisfaction scores
- Participate in ongoing training to enhance product knowledge and service techniques
Qualifications
- No prior experience necessary – full training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new software quickly
- Positive attitude and willingness to work in a team environment
- Reliable transportation to our Harbor Island location
- Must be available for immediate start date