Job Description
Launch your career this week with CitySolutions Group! We're seeking motivated Entry-Level Customer Service Specialists to join our Oklahoma City team. No experience is required – we provide comprehensive paid training and career growth opportunities. Enjoy competitive pay, flexible scheduling options, and a supportive work environment in the heart of downtown OKC.
What We Offer:
• Paid onboarding training
• Health benefits after 60 days
• Performance-based bonuses
• Career advancement pathways
• Positive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues efficiently
- Document customer interactions in CRM system
- Collaborate with team members to ensure service quality
- Meet daily performance metrics for call handling
- Participate in ongoing training sessions
- Maintain professional communication standards
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong verbal communication skills
- Basic computer proficiency (typing, email)
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown location
- Must pass background check